Anomalies, exceptions, and problems are detected and routed to the right owner by the system without human initiation, before they escalate.
A score of 10 on Monitoring means this dimension is fully resolved and no longer a constraint on the phases that follow. Here is what that requires in practice.
The Autonomy Diagnostic scores Monitoring on a 0 to 10 scale. Each point on the scale reflects a specific observable state in your organization.
Problem detection does not exist and the organization finds out when something breaks.
Problem detection depends entirely on a person noticing and deciding the issue is worth raising.
Problem detection happens through regular check-ins and surfaces issues only as frequently as those meetings occur.
Problem detection happens through automated reports on a schedule but a person must read them and decide what to do.
Problem detection covers certain areas through dashboards and alerts but monitoring coverage is incomplete.
Problem detection covers most of the operation but routing exceptions to the right owner is still manual.
Problem detection surfaces anomalies and exceptions across most workflows without requiring someone to initiate the review.
Problem detection routes exceptions to the right owner automatically in most operational domains.
Problem detection is continuous, identifies anomalies in real time, and routes exceptions without human initiation.
Problem detection is fully automated, routes to the right owner before escalation, and covers the entire operation.
The Autonomy Diagnostic scores every dimension of the Ragsdale Framework and tells you exactly where to focus first.
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